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StockX Reviews

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Overall Rating

4.0
7 Reviews
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About StockX

StockX operates as a current culture marketplace offering access to highly coveted items. The platform specializes in the sale of sneakers, apparel, electronics, collectibles, trading cards, and accessories. It functions similarly to the stock market, with transparent pricing allowing buyers and sellers to trade items at their true market value. StockX ensures the authenticity of every item through a proprietary verification process. The marketplace is designed to provide global access to limited or sold-out items, and it emphasizes security and fraud prevention to protect personal information. Customer support is available through various channels, including a help center and global support staff. Transactions on StockX are simplified, removing the need for buyers or sellers to deal with chargebacks, photos, descriptions, or rogue counterparts.

StockX Pros & Cons

Pros of StockX:

  • Verification Process: StockX has a robust multi-step verification process to ensure the authenticity of products, with a team of expert authenticators verifying every item.
  • Global Reach: The platform allows millions of customers from over 200 countries to easily secure hard-to-find items.
  • Secure Transactions: StockX offers quality assurance and a verification process to act as a go-between support team for buyers and sellers, helping to ensure secure transactions.
  • Bidding Options: StockX provides bidding options that can help shoppers save money and widen the profit potential for sellers.
  • International Offices: StockX has international offices in London, UK, Eindhoven, the Netherlands, and authentication facilities in Detroit, NJ, and AZ.

Cons of StockX:

  • Counterfeit Risks: Despite the verification process, some counterfeit items may still pass through, and some sellers are known to be crafty scammers making knockoff replicas.
  • Customer Service Issues: Some customers have reported difficulties with customer service, including long wait times and unhelpful responses.
  • Fees: StockX has high shipping and selling fees, which can be a significant drawback for both buyers and sellers.
  • Data Breaches: StockX has been a victim of data breaches in the past, which raises concerns about user data security.
  • Mixed Reviews: StockX has a mixed reputation, with some customers being very satisfied and others reporting poor experiences, including issues with orders and customer service.

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StockX Customer Reviews (7)

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Delmar Chouinard
Delmar Chouinard
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Feb 8, 2023
Moricz Csontos
Moricz Csontos
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Feb 7, 2023
Veronika Sultis
Veronika Sultis
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Feb 6, 2023
Shahidat Bazhaev
Shahidat Bazhaev
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Feb 5, 2023
Uwe Schroder
Uwe Schroder
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Feb 3, 2023
David Fry
David Fry
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Feb 2, 2023
Micheal Holm
Micheal Holm
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Feb 2, 2023

StockX Customer’s Q&A

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StockX Features and Benefits

StockX is a popular online marketplace with several key features and benefits:

  • Authenticity Verification: Every item sold goes through a proprietary multi-step verification process, ensuring the authenticity of products.
  • Transparent Pricing: The real-time marketplace works just like the stock market, allowing you to buy and sell the most coveted items at their true market price.
  • Global Access: Whether it’s pre-release, regionally limited, or “sold out”, the platform provides access to hard-to-find items from over 200 countries.
  • Secure Transactions: StockX handles all aspects of the transaction process, ensuring a safe and secure experience for both buyers and sellers.
  • Customer Support: With a dedicated global-support staff and a comprehensive Help Center, StockX is always available to answer any questions regarding the marketplace.
  • Diverse Catalog: StockX offers a wide variety of products including sneakers, apparel, electronics, collectibles, trading cards, and accessories.

These features make StockX a trusted and convenient platform for buying and selling coveted items.

StockX Pricing

StockX.com utilizes three different pricing models to ensure fair and equitable treatment of all customers:

  1. Delivery At Place (DAP):

    • Taxes and Duties: Collected upon delivery by the carrier, not StockX.
  2. All-in Ask:

    • Taxes and Duties: Included in the Ask price shown on the marketplace. The exact amount will be available on the final customer invoice. This model applies to countries like Australia, Bahrain, Chile, and others.
  3. All-in Hybrid:

    • Taxes: Collected during the checkout process.
    • Duties and International Fees: Included in the Ask price. This model applies to countries like Canada and the United States.

StockX also offers additional pricing tools for non-US sellers, including Earn More and Sell Faster options. The Earn More option ensures you are the lowest Ask in your local market, while the Sell Faster option targets more buyers in the US market, potentially selling faster but may not always be the highest price.

About Stockx.com Payment Method?

StockX.com accepts a variety of payment methods for buyers, including all major credit cards such as Visa, MasterCard, American Express, JCB, UnionPay, and Discover. Additionally, the platform supports PayPal, Apple Pay, Google Pay, Venmo, Alipay, Sofort, and iDEAL payment. For sellers, payouts can be received through PayPal, Venmo, bank account, debit card, or international bank account. The payout transactions are managed by Hyperwallet, a PayPal service. Sellers can edit their payout information in the Settings section of their account, and payouts are typically processed within 30 minutes after a sale is completed.

StockX FAQs

FAQ

How To Open A StockX Account?

To open an account on StockX, follow these steps:

  1. Visit the StockX homepage.
  2. Look for the Sign Up button in the top right corner.
  3. Click on Sign Up.
  4. You can continue with your Google, Facebook, Apple, or Twitter account.
  5. Alternatively, enter your First Name, Last Name, Email Address and designate a Password for your StockX account. The password should contain at least eight characters, including one uppercase letter, one number, and one symbol.

After these steps, your StockX account will be activated. Enjoy shopping!

FAQ

StockX Alternatives

Here are the top 10 alternatives to StockX:

  1. Stadium Goods: A go-to place for sneakerheads looking for rare pieces. It's a premier sneaker and streetwear marketplace with over 2.9 million users.
  2. Grailed: A leading men’s fashion site focusing on original luxury, streetwear, vintage, archive, sneakers, and more. It offers carefully curated clothing lines and a wide selection of stylish clothes and accessories at reasonable prices.
  3. Goat: One of the biggest online marketplaces for buying and selling both new and used sneakers. It offers an excellent selection of over 2 million brands.
  4. Kick Advisor: Another alternative to StockX.
  5. Flip: A platform similar to StockX.
  6. IDXshoes: An alternative for buying and selling sneakers.
  7. Bullish: A marketplace for various items.
  8. everysize: A platform for buying and selling sneakers.
  9. FootAction: A site similar to StockX.
  10. Nicekicks: Another alternative to StockX.

These platforms offer a variety of products including sneakers, watches, streetwear, and handbags. They provide different features and services, so it's recommended to explore each one to find the best fit for your needs.

FAQ

How does StockX protect buyers from errors in their orders?

StockX promises to find a solution as soon as possible within three days upon receipt of the item in case of any errors in the order.
FAQ

How are fees determined on StockX?

Fees on StockX are determined based on various factors, including the price of the item, seller and buyer locations, and supply and demand. There is no set percentage for fees, and they remain fixed once an offer is made.
FAQ

Are transactions on StockX anonymous?

Yes, transactions on StockX are anonymous to ensure a hassle-free buying and selling experience. Buyers see the lowest selling price, and sellers see the highest buying bid.
FAQ

What happens if a seller does not ship their item after receiving warnings?

If a seller does not ship their item after receiving warnings, StockX will cancel the sale and impose a penalty fee equal to 15% of the transaction amount, with a minimum flat rate of 15 USD or the equivalent in the local currency.
FAQ

What factors affect shipping costs for buyers on StockX?

Shipping costs for buyers on StockX depend on various factors, such as the price, size, and type of the item, shipping costs determined by the carriers StockX works with, and the buyer's delivery destination.
FAQ

About Stockx.com Prices and Cost?

StockX.com operates with a dynamic pricing model where the cost of items fluctuates based on supply and demand. Prices are transparent, with the option to Buy Now at the lowest ask or to place a Bid at a desired price. The platform charges a 3% processing fee for all resellers, and a transaction fee starting at 9.5% for new users, which can decrease with experience. Shipping fees vary and are determined by factors such as the item's price and size, type, carrier costs, and destination. These fees are visible to buyers before finalizing a purchase. StockX also offers Xpress Ship for faster delivery at an additional cost. The marketplace does not support returns due to its live market nature, but items can be resold on the platform.

FAQ

About Stockx.com Popular Products and Services?

StockX.com is renowned for its extensive collection of sneakers, with popular models including the Nike Kobe 8 Protro Venice Beach, Jordan 4 Retro Military Blue, and adidas Yeezy Slide Slate Grey. The platform also offers a variety of apparel items, such as the Fear of God Essentials Hoodie and Supreme MM6 Maison Margiela Box Logo Tee. In addition to fashion, StockX provides electronics from top brands like Sony, Microsoft, and Apple, as well as collectibles from artists like KAWS and Takashi Murakami. The marketplace caters to current trends and provides a secure environment for users to access and trade these high-demand products.

FAQ

Stockx.com Return Policy?

StockX.com is a live marketplace, and due to the real-time fluctuations in supply and demand, once a Bid and an Ask are matched, an order is created and returns, exchanges, or swaps are not offered. However, items can always be resold on the platform if the customer no longer wishes to keep them. In the case of a mistake, such as shipping the wrong order or incorrect verification, StockX will make it right under their Buyer Promise. For EU/UK residents, there is a right of withdrawal which allows for additional return options. As for the Shipping Policy, StockX strives to deliver items within 7-12 business days, ensuring that the items meet their internal quality standards before reaching the customer.

FAQ

How does StockX verify authenticity?

StockX ensures the authenticity of every item through a rigorous, multi-step verification process. The process includes checking the condition of the item, ensuring it is brand new and never worn, except for refurbished watches and electronics. The packaging is inspected to meet the highest quality standards, and all necessary accessories are verified to match a retail purchase experience. The team of experts uses experience and data from over 35 million items inspected to identify elements that do not meet standards. Advanced technology and machine learning are leveraged to assess product risk and enhance verification efforts. A final quality assurance check ensures the product meets StockX's high standards. This comprehensive approach is designed to protect customers from inauthentic items and maintain trust in the marketplace.

FAQ

What types of items are commonly traded on StockX?

StockX is a dynamic marketplace known for trading a variety of high-demand items. Among the most commonly traded goods are sneakers from popular brands like Jordan Brand, adidas, Nike, and Yeezy. The platform also sees a significant volume of streetwear transactions, featuring brands such as Supreme, BAPE, and Off-White. Luxury handbags and accessories from names like Louis Vuitton and Gucci are frequently exchanged. Collectibles, including art prints, figurines, and trading cards, find a dedicated audience on StockX. Additionally, electronics from leading manufacturers such as Sony, Microsoft, and Apple are also traded, catering to tech enthusiasts. The platform's unique stock market-style approach facilitates the buying and selling of these items, providing a transparent and efficient trading experience.

FAQ

What other collectibles are available on StockX?

StockX offers a diverse range of collectibles beyond the commonly known categories. Enthusiasts can find vinyl figures such as those from YouTooz, including characters like Foolish Gamers and others. For music lovers, there are vinyl records like Frank Ocean's "Blonde" album. Art-inspired items are also available, including plush toys and canvas wall art from collaborations like the Pokemon Center x Van Gogh Museum. Car enthusiasts can indulge in Hot Wheels collectibles, including special editions like the Daniel Arsham Livery Porsche 930A. Skate decks, Bearbricks, and Funko Pop! figures cater to a wide array of interests, while trading cards cover sports, RPGs, and Pokemon. The platform also features unique items like Supreme Ziploc bags, Travis Scott's McDonald's merchandise, and even luxury brand basketballs from Gucci or Louis Vuitton. These items, alongside many others, provide a treasure trove for collectors looking for rare and exclusive pieces.

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